This Privacy Policy explains how Knockout Boxing Club (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, use our mobile applications, or participate in our classes and services.

1. Information We Collect

We collect several types of information to provide a seamless experience:

Identifiers & Contact Info: Name, email address, mobile phone number, and mailing address.

Account & Profile Data: Login details, membership type, personal preferences, and family members linked to your account.

Billing & Financials: Purchase history for memberships or add-ons and payment details (processed securely via our partners).

Activity & Attendance: Class bookings, check-in history, program selections, and event participation.

Communications: Records of emails, text messages, in-app messages, and feedback.

Technical Data: IP addresses, browser types, and usage patterns on our website or apps.

Performance & Safety: Fitness goals, experience levels, and any relevant health or injury information shared with coaches.

2. How We Use Your Data

Your information allows us to:

Provide and personalize our classes and services.

Manage billing, memberships, and account administration.

Communicate schedule changes, bookings, and policy updates.

Maintain the safety and security of our members, staff, and facilities.

Comply with legal obligations and prevent unauthorized account access.

3. SMS & Text Messaging Compliance

If you expressly opt-in to receive SMS/text messages, we adhere to the following standards:

Explicit Consent: We only message users who have specifically opted in. We do not use pre-checked boxes on web forms.

Identification: We will always identify "Knockout Boxing Club" as the sender.

Opt-Out: You may reply STOP at any time to unsubscribe. For support, reply HELP.

Data Privacy: We will never share, sell, or transfer your mobile number or opt-in data to third parties or affiliates for marketing purposes.

Service Providers: We may share data with trusted messaging partners solely to deliver our services; they are prohibited from using your data for their own marketing.

4. How Information is Shared

We do not sell or rent your personal data to third parties. We only disclose information in the following circumstances:

Service Providers: Partners who assist with website hosting, SMS delivery, booking management (e.g., Mindbody), or customer service.

Legal Requirements: If required by law, regulation, or formal legal process.

Business Transfers: In the event of a merger or sale, where you will be notified of any changes to privacy practices.

5. Your Rights & Choices

You have control over your personal information:

Access & Updates: Correct your profile via our app or by contacting us directly.

Email Marketing: Unsubscribe using the link at the bottom of any marketing email.

SMS Preferences: Opt-out by replying STOP to any text.

Data Deletion: Request the deletion of your personal information where permitted by law.

To exercise these rights, please email [email protected].

6. Security & Retention

We employ administrative, technical, and physical safeguards to protect your data from unauthorized access or loss. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Children’s Privacy

Accounts for minors are managed exclusively by parents or legal guardians. To review or delete information regarding a minor, please contact us at the email below or visit our front desk.

Questions & Contact

If you have questions regarding this policy or our SMS program, please reach out:

Email: [email protected]

In-Person: Visit the front desk during staffed hours.

Address: 3409 NE John Olsen Avenue, Hillsboro, OR 97124