Privacy Policy

This Privacy Policy explains how Knockout Boxing Club (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, use our apps, or participate in our classes and services.

What we collect

We may collect:

  • Identifiers and contact information such as your name, email address, mobile phone number, and mailing address

  • Account and profile data such as login details, membership type, preferences, and family members on your account

  • Purchase and payment details such as membership purchases, add-ons, and payment history

  • Class bookings and attendance including check in history, program selections, and event participation

  • Communications with us such as emails, text messages, in app messages, and feedback you provide

  • Device and usage data from our site and apps such as IP address, browser type, pages viewed, and interactions with our content

  • Training and safety information that you choose to share with coaches, including fitness goals, experience level, and relevant health or injury information

How we use data

We use the information we collect to:

  • Provide, personalize, and improve our classes, programs, and services

  • Manage memberships, billing, and account administration

  • Operate, maintain, and improve our websites, apps, and other systems

  • Communicate about schedules, bookings, cancellations, policy updates, and account related notices

  • Send marketing communications where permitted by law and by your preferences

  • Maintain the safety and security of our members, staff, and facilities

  • Detect and help prevent fraud, abuse, and unauthorized access

  • Comply with legal and regulatory obligations and enforce our agreements

SMS / Text Messaging: Consent, Use & Compliance

If you provide your mobile number and expressly opt in, you may receive SMS/text messages from Knockout Boxing Club. We will follow all applicable legal and carrier-regulation requirements as described below:

  • We will only send messages to people who have explicitly opted in.

  • We will clearly identify ourselves (Knockout Boxing Club) as the sender.

  • Messages will include an opt-out instruction: you may reply STOP at any time to unsubscribe.

  • Standard messaging rates and data charges may apply.

  • You may also text HELP (or contact us by phone or email) if you need support or more info.

  • We maintain separate consent for non-marketing (class reminders, schedule notifications, updates) and marketing/promotional messages. Each requires its own opt-in.

  • Consent is optional: you are not required to consent to SMS just because you share your mobile number for other purposes.

  • We will not pre-check or pre-select any consent boxes on our web form.

  • We will never share, sell, or transfer your mobile number or opt-in data to third parties, affiliates, or external marketers for marketing or promotional purposes. We may share your information with our trusted service providers (such as messaging/subscription tools or customer-service partners) only as needed to deliver the requested services, and they are prohibited from using your data for their own marketing.

 

Sources of information

We collect information:

  • Directly from you when you sign up, book classes, communicate with us, or fill out forms

  • Automatically when you use our website or apps

  • From service providers that support our operations, such as Mindbody, payment processors, analytics providers, and security vendors

Sharing of information

We will not share, sell, or rent your personal data (including mobile number) to third parties or affiliates for marketing or promotional purposes.

We may disclose your information only in specific cases:

  • To our service providers who help us operate our website, manage communications (including SMS), booking, or customer service

  • If required by law, regulation, or legal process

  • In the event of business transfers, merger or sale (in which case we will notify you of any change in privacy practices)

We do not otherwise share your personal data with unknown third parties.

Your choices and rights

Depending on your location and applicable law, you may have the right to:

  • Update or correct your profile information through our app or by contacting us

  • Manage email marketing preferences by using the unsubscribe link in our emails or by contacting us

  • Manage SMS preferences by replying STOP to a text message or contacting us

  • Request access to or deletion of your personal information, where permitted by law

To exercise these rights, email info@KnockoutBoxing.club. For online sign ups, you can cancel memberships online as described in the Cancellation Policy.

Security and retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from accidental, unlawful, or unauthorized access, destruction, loss, alteration, disclosure, or use.

We retain information only as long as necessary for the purposes described in this Privacy Policy, to meet legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

Children and minors

Parents or legal guardians control accounts for minors. If you are a parent or legal guardian and would like to review, update, or delete information about a minor in your care, please contact us at info@KnockoutBoxing.club or speak with us at the front desk.

Third party links and services

Our website and apps may link to third party websites or use third party features and services. Their privacy practices are governed by their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third party sites or services you use.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted in the app or on our website with a revised “Last updated” date. Your continued use of our services after the effective date of any changes means you accept the updated policy.

Questions

If you have questions about this Privacy Policy, our SMS program, or how our policies work together with our Terms and Conditions, contact us at info@KnockoutBoxing.club or visit the front desk during staffed hours. All times are Pacific Time.